🪔 Diwali edit: Chanderi & Maheshwari
🪔 Free delivery till Diwali

Privacy Policy

Last updated: 24 October 2026

This Privacy Policy explains how Deviyaam Vastra (“we”, “us”) collects, uses and protects your personal information when you visit deviyaamvastra.com or order from us on WhatsApp, phone or Instagram.

Information we collect

How we use it

Who we share it with

We never sell your personal information. We share only what is needed with courier partners (to deliver your order), payment providers (to receive payment) and service providers who run our website, all of whom must keep it safe.

Cookies

The site uses cookies to remember your preferences and to understand how visitors use it. You can block or delete cookies in your browser settings; some features may then not work.

Third-party services

When you contact us on WhatsApp or Instagram, those platforms’ own privacy policies also apply.

How long we keep it and how we protect it

We keep your information only as long as needed for your orders, for legal and tax records, or until you ask us to delete it, and we take reasonable steps to protect it.

Your choices

You can ask us to see, correct or delete your personal information, or to stop marketing messages, by contacting us below. We handle your data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version.

Contact us

Good to know

Frequently asked questions

How do I order a saree?

Tap “Buy on WhatsApp” on any saree. The saree name, code and link reach us on WhatsApp; we confirm availability, share payment details and ship it to you.

Do you ship across India?

Yes, we deliver to all serviceable PIN codes in India. Shipping is free till Diwali. Ready sarees are dispatched in 2–4 working days, and we share the tracking number on WhatsApp.

Can I see more photos or a video before buying?

Of course. Message us on WhatsApp with the saree code (for example DV-C01) and we will send live photos or a short video.

Are the colours exactly as in the photos?

Our photos are taken in natural light. Handloom and hand block-printed sarees can have small variations in colour and print, which is the beauty of handmade work.

What is your return and exchange policy?

Tell us within 48 hours of delivery if a saree is damaged or wrong (with an unboxing video). Other exchanges or returns can be requested within 7 days of delivery. See our Returns & Exchange page for details.

How should I care for my saree?

Dry clean the first wash. After that, a gentle hand wash in cold water with mild detergent works for most cotton and linen sarees. Dry in shade and iron on low heat.