Last updated: 24 October 2026
This Privacy Policy explains how Deviyaam Vastra (“we”, “us”) collects, uses and protects your personal information when you visit deviyaamvastra.com or order from us on WhatsApp, phone or Instagram.
We never sell your personal information. We share only what is needed with courier partners (to deliver your order), payment providers (to receive payment) and service providers who run our website, all of whom must keep it safe.
The site uses cookies to remember your preferences and to understand how visitors use it. You can block or delete cookies in your browser settings; some features may then not work.
When you contact us on WhatsApp or Instagram, those platforms’ own privacy policies also apply.
We keep your information only as long as needed for your orders, for legal and tax records, or until you ask us to delete it, and we take reasonable steps to protect it.
You can ask us to see, correct or delete your personal information, or to stop marketing messages, by contacting us below. We handle your data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
We may update this policy from time to time. The date at the top shows the latest version.
Tap “Buy on WhatsApp” on any saree. The saree name, code and link reach us on WhatsApp; we confirm availability, share payment details and ship it to you.
Yes, we deliver to all serviceable PIN codes in India. Shipping is free till Diwali. Ready sarees are dispatched in 2–4 working days, and we share the tracking number on WhatsApp.
Of course. Message us on WhatsApp with the saree code (for example DV-C01) and we will send live photos or a short video.
Our photos are taken in natural light. Handloom and hand block-printed sarees can have small variations in colour and print, which is the beauty of handmade work.
Tell us within 48 hours of delivery if a saree is damaged or wrong (with an unboxing video). Other exchanges or returns can be requested within 7 days of delivery. See our Returns & Exchange page for details.
Dry clean the first wash. After that, a gentle hand wash in cold water with mild detergent works for most cotton and linen sarees. Dry in shade and iron on low heat.